Contact Us

Have a question? Review our FAQ page!

If after reviewing this page you still have a question, please see our contact information below.


Questions about your online order:

  • Email us at
  • Call us at 615-953-2243. We're open 10am-6pm CT Monday through Saturday and 12pm-6pm on Sundays.

Questions about our subscription boxes:

Inventory & Events:

  • Review our inventory and event FAQs and information here
  • The only way we accept inventory and event submissions is through our forms
    • View our inventory submission form here
    • View our event request form here

Questions about bulk orders:

Media and Marketing:

  • Email our Marketing & Communications Manager at
  • Please refer to Ann Patchett's website for her publicity team's information. Parnassus only coordinates Ann's appearances that involve the store in some way.

Donation Requests: